You can find your Registration Number in the following ways:

  • At your chassis or via VNC:
    Open the IRU on your Ixia Chassis and select Option #4 Manage Licenses. This will display a list of all software registrations installed on the chassis. The IRU can be found in Start->Programs->Ixia->Licensing->IRU.
  • From a PC running your Ixia client software:
    Open the IRU (see step 1) on your Ixia client PC and select Option 4 Manage Licenses. In this screen you can change localhost to your chassis IP address and press Enter to see a list of software registrations installed on your chassis.
  • If you are using IxChariot 6.10 or later you can use the IRU on your IxChariot Console PC to see your registration number. If you are using a floating license you can use the instructions in Step 2 using the IP address of your floating license server in place of the chassis IP address.

You can find your Chassis Serial Number in the following ways:

  • If you have remote access to your Ixia Chassis the serial number and IxOS version information will be displayed in the bottom right corner of the desktop.
  • On an Ixia rack-mount chassis you will find the serial number printed on the back of the chassis. The serial number will be in the format: 1600X-1234567, XL10-1234567, XM12-1234567, or X16-1234567.
  • On an Ixia 4-slot chassis the serial number is printed on the bottom of the chassis. The serial number will be in the format: 400X-1234567
  • For an Ixia 250 unit the serial can be found by opening keyboard and looking near the inside of the keyboard hinge under the display. The serial number will be in the format: 250-1234567.

You can find your Load Module Serial Number in the following ways:

  • The serial number will be on the face of the card, under the hardware tabs you use to insert / remove the card, or it will be located on the card itself on a small label which will require you to remove the card to see it. If you need to remove the card from a 1600T, 400T, 250, you will need to power down the chassis. Removing the cards without powering down will cause damage to the card and the chassis.
  • In some cases, the serial number of the load module will be found in the IxServer log, which is located in your chassis at My Computer > C:\ drive > Program Files > Ixia > IxServerxxxxxx.log. The IxServer log is best viewed with WordPad or NotePad.