Warranty and Support Services

Limited Warranty and Technical Support Agreement for Ixia Branded Keysight Products 

Keysight provides a limited warranty and support services with respect to certain of its products, as further explained in Limited Warranty and Technical Support Agreement for Ixia Branded Keysight Products . Warranty and support can be extended in accordance with Section VI of Limited Warranty and Technical Support Agreement for Ixia Branded Keysight Products . Please contact Keysight Customer Support to learn more about Keysight's extended warranty and support services programs.
Last update: February, 2018

Global Visibility Solutions Support (Extended Warranty) ixia_image

The Global Solution Support team delivers outstanding support backed by deep knowledge and expertise. We’re there when you need us, with the know-how needed to maximize ROI and operational efficiency. Unlike the Basic support included for 12 months after new product shipment, the Essential and Enterprise 24/7 programs give customers the peace of mind of shorter response times, advanced hardware replacements and more. Check out the above brochure to learn more about Keysight Global Support programmes for Visibility solutions. 

Global Test Solutions Support (Extended Warranty) ixia_image

Consistently earning customer satisfaction ratings above 95%, our Global Test Solution Support ensure you get the highest caliber of post‑sales support. Available packages for Test solutions are Basic and Essential, with the latter offering advantages such as shorter response times, advanced hardware replacements and dedicated support advocates. Check out the above brochure to learn more about Keysight Global Support programmes for Test solutions. 

Software License Agreements

Standard Agreement

Ixia Branded Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of all Ixia branded software products other than those identified below.

CloudLens

CloudLens Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of CloudLens software products.

IxAdmin

IxAdmin Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of IxAdmin binary software products.

IxANVL

IxANVL Source Code Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of IxANVL source code software products.

IxANVL Binary Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of IxANVL binary software products.

IxCatapult

IxCatapult Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of IxCatapult software products.

IxChariot

IxChariot Performance Endpoints Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of IxChariot Endpoint Software Products

IxLoad

IxLoad Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of IxLoad Endpoint Software Products

IxNetwork

IxNetwork Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of IxNetwork Endpoint Software Products

IxOS

IxOS Software License End User License Agreement ixia_image
This agreement governs end users' possession and use of IxOS Endpoint Software Products

Network Visibility Software End User License Agreement

Network Visibility Software End User License Agreement ixia_image
This agreement governs end users' possession and use of all Network Visibility Software Products

IxVeriWave

IxVeriWave Software End User License Agreement ixia_image
This agreement governs end users’ possession and use of IxVeriWave software products.

IxVeriWave Wave Client Software End User License Agreement ixia_image
This agreement governs end users’ possession and use of IxVeriWave Wave Client software products.

IxVeriWave Wave IoT Software End User License Agreement ixia_image
This agreement governs end users’ possession and use of IxVeriWave Wave IoT software products.

IxVeriWave WaveAgent SDK Software End User License Agreement  ixia_image
This agreement governs end users’ possession and use of IxVeriWave WaveAgent SDK software products.

IoT

IoT Software End User License Agreement ixia_image
This agreement governs end users’ possession and use of IxVeriWave IoT software products.

Developer

Developer Software End User License Agreement ixia_image
This agreement governs end users’ possession and use of Ixia Developer software products.

Test Conductor

Test Conductor Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of Test Conduct software products.

TrafficREWIND

BreakingPoint

BreakingPoint Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of BreakingPoint Systems software products.

Splunk App

Splunk APP Software End User License Agreement  ixia_image
This agreement governs end users' possession and use of Splunk App Software.


Keysight distributes certain third party software products. If any such products are accompanied by a separate end user license agreement, that agreement shall govern end users' possession and use of such product.